Privacy Policy

1. Introduction

Welcome to Swindler ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services.

By using Swindler, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you create an account, we collect your name, email address, and password.
• Profile Information: Any additional information you choose to provide in your profile settings.
• Audio Data: Audio recordings from your meetings and conversations that you choose to process through our application.
• Custom Vocabulary: Industry-specific terms and custom vocabulary you add to improve transcription accuracy.

2.2 Automatically Collected Information

• Device Information: Information about your computer or device, including device type, operating system, and unique device identifiers.
• Usage Data: Information about how you use our application, including features accessed, session duration, and interaction patterns.
• Log Data: Server logs that include IP address, browser type, access times, and pages viewed.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process and transcribe audio from your meetings in real-time
• Generate AI-powered responses and suggestions based on conversation context
• Improve and personalize your experience with our application
• Develop new features and services
• Communicate with you about updates, security alerts, and support
• Monitor and analyze usage patterns to improve performance
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms

4. Data Storage and Security

We implement industry-standard security measures to protect your personal information:

• Encryption: All data is encrypted in transit using SSL/TLS and at rest using AES-256 encryption.
• Audio Processing: Audio data is processed in real-time and is not stored on our servers unless you explicitly choose to save transcripts.
• Access Controls: We implement strict access controls and only authorized personnel have access to user data.
• Regular Audits: We conduct regular security audits and vulnerability assessments.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Account Data: Retained until you delete your account
• Audio Data: Not stored unless you explicitly save transcripts
• Transcripts: Stored until you delete them or close your account
• Usage Data: Typically retained for 12 months for analytics purposes

6. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

• Service Providers: With third-party service providers who perform services on our behalf (e.g., cloud hosting, AI processing)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a machine-readable format
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing your information
• Withdraw Consent: Withdraw consent where we rely on consent to process your data

To exercise these rights, please contact us using the information provided at the end of this policy.

8. Third-Party Services

Our application may integrate with third-party services and platforms. We use the following types of third-party services:

• AI Processing: We use AI services to process transcriptions and generate responses
• Cloud Infrastructure: We use cloud services for hosting and data storage
• Analytics: We may use analytics services to understand usage patterns

These third-party services have their own privacy policies. We encourage you to review their policies before using our services.

9. Children's Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate measures to ensure your information receives adequate protection wherever it is processed.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: